Dear teachers and students,
We’ve published a new help article with a fully comprehensive list of ways to troubleshoot any connection issues you might experience on Verbling: https://support.verbling.com/en/articles/2981192-i-can-t-join-the-lesson-or-i-m-having-connection-issues-what-should-i-do. Please bookmark this article in your browser for a quick access.
If all of these troubleshooting items fail, please contact email@example.com.
Please remember: When contacting support you must always provide:
The link(s) to the lesson(s) where the problem occurred
How to produce the problem step by step
Any screenshot that shows the problem
Anything you’ve tried to do to resolve the problem